FAQs

Frequently Asked Questions

What is Yankit?

Yankit is a platform that provides a range of services, including allowing customers to use the Yankit address in Malaysia and Australia to receive and forward packages to the customer's home address.

How does Yankit's shipping service work?

Yankit's shipping service allows customers to use our addresses in Malaysia and Australia to receive packages from online stores. Once the package has been received, Yankit forwards the package to the customer's address.

What are the benefits of using Yankit's shipping service?

The benefits of using Yankit's shipping service include being able to shop from online stores that do not ship internationally, having a secure and reliable way to receive packages, and being able to track your packages in real-time.

How long does it take for packages to be delivered using Yankit's shipping service?

The delivery time for packages varies depending on the destination country and the shipping method chosen. However, we strive to deliver packages as quickly and efficiently as possible.

Can I track my package using Yankit's shipping service?

Yes, you can track your package using Yankit's shipping service. Yankit provides tracking updates and notifications to keep you informed of the status of your package.

How do I use Yankit's address in Malaysia and Australia?

To use Yankit's address in Malaysia and Australia, simply sign up for an account on our website and complete your registration with your correct residential address including your country. Once you have completed your sign up, Yankit will generate an address for you to use when shopping. For example, your new generated address might look like this: Mr Ahmed Shwari, Yankit, Level 2, 8 Clunies Ross Court, Eight Mile Plains, QLD 4113. You can then use this address to receive packages from online stores in Australia.

What type of packages can I receive using Yankit's shipping service?

You can receive a wide range of packages using Yankit including clothing, electronics, cosmetics, and more.

Are there any restrictions on the types of packages that can be received using Yankit's shipping service?

Yes, there are some restrictions on the types of packages that can be received using Yankit's shipping service. These include dangerous goods. Please check with your local customs for items not allowed into your country

How do I pay for shipping using Yankit's shipping service?

You can pay for shipping using Yankit's shipping service using a variety of payment methods, including credit card, PayPal, crypto and mobile money (for select countries)

Can I use Yankit's shipping service to receive packages from multiple online stores?

Yes, you can use the same address generated at the end of your sign up to receive packages from multiple online stores. Simply use the same Yankit address for all of your online purchases.

How do I know which online stores I can use with Yankit's shipping service?

You can find a list of afFiliate online stores that we support on our website. We are constantly adding new stores to our list, so be sure to check back often for updates.

Can I use Yankit's shipping service to receive packages from online stores that do not ship internationally?

Yes, Yankit's shipping service allows you to receive packages from online stores that do not ship internationally or to your country directly. We will forward the package to your address once it is received.

How do I track my package once it has been shipped from the online store?

You can track your package using the tracking number provided by the online store. We will also provide you with tracking updates and notifications to keep you informed of the status of your package.

What happens if my package is lost or damaged during shipping?

If your package is lost or damaged during shipping, please contact our customer support team and we will work with you to resolve the issue.

Can I use Yankit's shipping service to send packages to other countries?

Yes, Yankit's shipping service allows you to send packages to other countries. Please see our website for more information on international shipping rates and delivery times.

How do I contact Yankit's customer support team?

Chat with Nebta, our Ai assistant and if your query is not answered, ask for further assistance from our customer support team through our website, email, or phone. We are available to assist you..

What kind of charges might I incur when my package arrives?

Using our calculator, you can be aware of the product category including of products that may be subject to customs duties, taxes, and other fees imposed by your country.

How can I estimate the potential charges for my package?

Use Yancal, our online calculator tool to get an estimate of the potential charges. Simply enter your package details, and we'll generate an estimate.

What happens if I need to pay charges for my package?

If charges are required, you can work with your local customs clearance agent to determine the amount and make plans before your package arrive.

How will I be notified if there are any potential charges for my package?

You'll receive a notification via email or through our platform with details on the next steps.

What kind of support does Yankit offer if I have questions about charges or need help with payment?

Our customer support team is available to answer questions and provide assistance.

How does Yankit ensure that I'm aware of all the potential charges for my package?

Our calculator tool provides an estimate of potential charges, and we'll keep you informed throughout the shipping process.

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